What can we do for you?
I have to ask you a question before I buy, how can I contact you?
We have several ways of contacting you:
The phone: +34 604 100 604
Do you have a physical store? Where can I find you?
Yes, we have a physical store. You can reach us at the following address:
Ctra. from Cordoba, 432 km
Pol. Industrial La Vega, parcela 14
18230 - Atarfe (Granada)
We're waiting for you! Come and see us!
What are your customer service hours?
Our customer service hours are 9:00 to 14:00 and 17:00 to 20:00, Monday to Friday. We'll be happy to attend to you.
How much are the shipping charges?
You can see all the details of our shipping policy at this link: Shipping policy.
I need to make an exchange or return, where can I see your exchange or return policy?
You can check our exchange or return policy at this link: Exchange or return policy.
What guarantee do your products have?
You can see all the information about our guarantee at the following link: Masteritem Guarantee
What payment methods do you accept?
At Masteritem we have the following payment methods: Credit card, PayPal and bank transfer.
You can see all the information at this link: Payment methods
I made a purchase and I want to leave you an appraisal, where can I do it?
You can leave us your evaluation at the following link: Masteritem Opinions
Help us to improve! Your satisfaction is most important to us
I can't find my bill, how can I get it?
We will send your invoice by e-mail the day after you place your order. If you have not received it, please contact us so that we can help you.