What can we do for you?

I have to ask you a question before I buy, how can I contact you?

We have several ways of contacting you:

The phone: +34 604 100 604

E-mail: info@masteritem.es

 Contact form

Do you have a physical store? Where can I find you?

Yes, we have a physical store. You can reach us at the following address:

Ctra. from Cordoba, 432 km

Pol. Industrial La Vega, parcela 14

18230 - Atarfe (Granada)

How to get there

We're waiting for you! Come and see us!

What are your customer service hours?

Our customer service hours are 9:00 to 14:00 and 17:00 to 20:00, Monday to Friday. We'll be happy to attend to you.

How much are the shipping charges?

You can see all the details of our shipping policy at this link: Shipping policy.

I need to make an exchange or return, where can I see your exchange or return policy?

You can check our exchange or return policy at this link: Exchange or return policy.

What guarantee do your products have?

You can see all the information about our guarantee at the following link: Masteritem Guarantee

What payment methods do you accept?

At Masteritem we have the following payment methods: Credit card, PayPal and bank transfer.

You can see all the information at this link: Payment methods

I made a purchase and I want to leave you an appraisal, where can I do it?

You can leave us your evaluation at the following link: Masteritem Opinions

Help us to improve! Your satisfaction is most important to us

I can't find my bill, how can I get it?

We will send your invoice by e-mail the day after you place your order. If you have not received it, please contact us so that we can help you.

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